| >CRM - Effective CRM initiatives always utilize enterprise software as an integral part of a successful strategy. 
 
 
 About the author:
 S. Maurer is a 53-years old college graduated IT professional, with 30 years of experience in the computer & technology business. Now is the Correspondence Courses Director of http://mba-open-university.netand http://cio-certification-ccio.net.
 
 
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